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Download Dealing with Difficult People: Proven Strategies for Handling Stressful Situations and Defusing Tensions eBook

by Roberta Cava

Download Dealing with Difficult People: Proven Strategies for Handling Stressful Situations and Defusing Tensions eBook
ISBN:
0749910917
Author:
Roberta Cava
Category:
Skills
Language:
English
Publisher:
Judy Piatkus Publishers Ltd (August 29, 1991)
Pages:
224 pages
EPUB book:
1444 kb
FB2 book:
1842 kb
DJVU:
1918 kb
Other formats
mobi lrf docx lrf
Rating:
4.6
Votes:
757


Many in the course of their jobs have to deal with irate, rude, impatient, emotional, persistent and aggressive people. Those who are skilled in dealing with such situations are in great demand.

Many in the course of their jobs have to deal with irate, rude, impatient, emotional, persistent and aggressive people.

Dealing with Difficult People book. Details (if other): Cancel. Thanks for telling us about the problem. Dealing with Difficult People: Proven Strategies for Handling Stressful Situations and Defusing Tens. by. Roberta Cava (Goodreads Author).

Her book Dealing with Difficult People has been an international best-seller since 1990. Roberta was born in Winnipeg, Manitoba and has lived in Calgary and Edmonton, Alberta. She emigrated to Australia in 1998.

Dealing With Difficult People: Proven Strategies for Handling Stressful Situations and Defusing Tensions (Business). Her book Dealing with Difficult People has been an international best-seller since 1990. Roberta has been dubbed the Dealing with Difficult People specialist since the early 1980s. She has an extensive history in the field of Human Resources and is the author of twenty books.

Find many great new & used options and get the best deals for Dealing with Difficult People: Proven Strategies . The aim of this advice book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress.

The aim of this advice book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress.

Select Format: Paperback. ISBN13:9781552630778.

Find many great new & used options and get the best deals for Dealing with Difficult People: Proven Strategies for . The aim of this book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress.

The aim of this book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress.

This is the book for learning how to handle these stressful situations and how to defuse tensions calmly and with professionalism. Dealing with Difficult People - Roberta Cava.

Here are the 10 most stressful situations you can go through, plus . Rather, you should surround yourself with people who are in the same situation or who has been through something like this.

Here are the 10 most stressful situations you can go through, plus actionable tips for how to cope with them and bounce back afterwards. So, here are 10 of the most common stressful situations and how you can cope with the pressure that comes with them. 1. Death in the Family. Find someone to talk to that you can be open and honest with. Most of all, find creative outlets to occupy your time.

Dealing with Difficult People offers detailed, proven strategies for handling stressful situations calmly and professionally and is an absolute must for anyone who wants to defuse tensions and resolve stressful situations

Dealing with Difficult People offers detailed, proven strategies for handling stressful situations calmly and professionally and is an absolute must for anyone who wants to defuse tensions and resolve stressful situations. Discover the root causes of poor communication, learn how to deal with the most common personality conflicts and improve your own people skills so that you work better with others.

Proven strategies for handling stressful situations calmly and professionally. Dealing with Difficult People offers proven techniques for working better with others, reducing stress and anxiety, and increasing confidence and enthusiasm in all professional relationships.