Download Conducting the Reference Interview: A How-to-do-it Manual for Librarians eBook
by Kirsti Nilsen,Patricia Dewdney,Catherine Sheldrick Ross
Conducting the Reference Interview book. Great resource for librarians who want some practical advice on how to conduct a reference interview (which should be all librarians).
Conducting the Reference Interview book.
Conducting the Reference Interview is essential reading for newcomers to the reference desk, as well as. .CONDUCTING THE REFERENCE INTERVIEW isn't a bad book, but it's basically 280-some pages on how not to be a jerk.
Conducting the Reference Interview is essential reading for newcomers to the reference desk, as well as librarians who have served our profession for years. Supervisors will find it an effective tool for evaluating staff performance, librarians will find it helpful for day-to-day reference transaction analysis, and students will find it to be a pragmatic guide for assessing and enhancing their reference communication skills. There wouldn't be anything inherently wrong about this except the book was quite expensive.
In 1990 the authors conducted interviews with Master reference librarians in an effort to determine if these . January 2010 · Reference and User Services Quarterly.
In the six intervening years, reference collections and reference work have changed greatly and the authors. Lisa Powell Williams.
Items related to Conducting the Reference Interview: A How-To-Do-It. The reference interview is key to the practice of librarianship. Now, Ross, Nilsen, and Dewdney outline the most effective methods librarians can use to find out exactly what a user needs to know. Catherine Sheldrick Ross; Kirsti Nilsen; Patricia Dewdney Conducting the Reference Interview: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians). ISBN 13: 9781555704322. Conducting the Reference Interview: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians). Catherine Sheldrick Ross; Kirsti Nilsen; Patricia Dewdney.
Series: How-to-do-it manuals for libraries, no. 166. File: PDF, 1. 3 M. org to approved e-mail addresses. 3 MB. Читать онлайн. Other readers will always be interested in your opinion of the books you've read. Whether you've loved the book or not, if you give your honest and detailed thoughts then people will find new books that are right for them.
Together with Patricia Dewdney and Kirsti Nilsen, she has co-written .
She is a four-time winner of the Reference Services Press Award. In 2013, she received NoveList’s Margaret E. Munroe Award given by the American Library Association for significant contributions to library adult services. Valuable to anyone learning to be a reference librarian in addition to the librarian wishing to know more about the reference interaction and how it can be improved.
Communicating Professionally: A How-to-do-it Manual Catherine . Catherine Sheldrick Ross is Professor Emerita at the University of Western Ontario.
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This handbook offers information and tips for librarians on conducting the reference interview. Nilsen, Kirsti, author; Dewdney, Patricia, author. Conducting an effective reference interview - Using the first 30 seconds to set the stage for the reference interview - Finding out what they really want to know - Moving beyond negative closure - Exploring special contexts for reference interview - Performing the reference interview in an electronic environment - Establishing policy and training for the reference.
References Ross, Catherine Sheldrick, Kristi Nilsen, and Patricia Dewdney. Conducting the Reference Interview: A How-To-Do-It Manual for Librarians. New York: NealSchuman Publishers, In. 241 p. Dervin, Brenda and Patricia Dewdney. Neutral Questioning: A New Approach to the Reference Interview. RQ (Summer): 506-513. Dewdney, Patricia and Catherine Sheldrick Ross. Flying a Light Aircraft: Reference Service Evaluation from a User’s Viewpoint. RQ 34 (Winter): 217-230.
Conducting the reference interview: a how-to-do-it manual for librarians (2019). Shapes in math, science and nature: squares, triangles and circles (2014)
Conducting the reference interview: a how-to-do-it manual for librarians (2019). Shapes in math, science and nature: squares, triangles and circles (2014). The pleasures of reading: a booklover's alphabet (2014). Communicating professionally: a how-to-do-it manual (2013). Triangles: shapes in math, science and nature (1994).