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Download Conducting the Reference Interview: A How-to-do-it Manual for Librarians eBook

by Kirsti Nilsen,Patricia Dewdney,Catherine Sheldrick Ross

Download Conducting the Reference Interview: A How-to-do-it Manual for Librarians eBook
ISBN:
1856044688
Author:
Kirsti Nilsen,Patricia Dewdney,Catherine Sheldrick Ross
Category:
Social Sciences
Language:
English
Publisher:
Facet Publishing (August 15, 2002)
Pages:
250 pages
EPUB book:
1478 kb
FB2 book:
1199 kb
DJVU:
1696 kb
Other formats
mbr lrf rtf mobi
Rating:
4.5
Votes:
728


Conducting the Reference Interview book. Great resource for librarians who want some practical advice on how to conduct a reference interview (which should be all librarians).

Conducting the Reference Interview book.

Conducting the Reference Interview is essential reading for newcomers to the reference desk, as well as. .CONDUCTING THE REFERENCE INTERVIEW isn't a bad book, but it's basically 280-some pages on how not to be a jerk.

Conducting the Reference Interview is essential reading for newcomers to the reference desk, as well as librarians who have served our profession for years. Supervisors will find it an effective tool for evaluating staff performance, librarians will find it helpful for day-to-day reference transaction analysis, and students will find it to be a pragmatic guide for assessing and enhancing their reference communication skills. There wouldn't be anything inherently wrong about this except the book was quite expensive.

In 1990 the authors conducted interviews with Master reference librarians in an effort to determine if these . January 2010 · Reference and User Services Quarterly.

In the six intervening years, reference collections and reference work have changed greatly and the authors. Lisa Powell Williams.

Items related to Conducting the Reference Interview: A How-To-Do-It. The reference interview is key to the practice of librarianship. Now, Ross, Nilsen, and Dewdney outline the most effective methods librarians can use to find out exactly what a user needs to know. Catherine Sheldrick Ross; Kirsti Nilsen; Patricia Dewdney Conducting the Reference Interview: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians). ISBN 13: 9781555704322. Conducting the Reference Interview: A How-To-Do-It Manual for Librarians (How to Do It Manuals for Librarians). Catherine Sheldrick Ross; Kirsti Nilsen; Patricia Dewdney.

Series: How-to-do-it manuals for libraries, no. 166. File: PDF, 1. 3 M. org to approved e-mail addresses. 3 MB. Читать онлайн. Other readers will always be interested in your opinion of the books you've read. Whether you've loved the book or not, if you give your honest and detailed thoughts then people will find new books that are right for them.

Together with Patricia Dewdney and Kirsti Nilsen, she has co-written .

She is a four-time winner of the Reference Services Press Award. In 2013, she received NoveList’s Margaret E. Munroe Award given by the American Library Association for significant contributions to library adult services. Valuable to anyone learning to be a reference librarian in addition to the librarian wishing to know more about the reference interaction and how it can be improved.

Communicating Professionally: A How-to-do-it Manual Catherine . Catherine Sheldrick Ross is Professor Emerita at the University of Western Ontario.

Часто встречающиеся слова и выражения.

This handbook offers information and tips for librarians on conducting the reference interview. Nilsen, Kirsti, author; Dewdney, Patricia, author. Conducting an effective reference interview - Using the first 30 seconds to set the stage for the reference interview - Finding out what they really want to know - Moving beyond negative closure - Exploring special contexts for reference interview - Performing the reference interview in an electronic environment - Establishing policy and training for the reference.

References  Ross, Catherine Sheldrick, Kristi Nilsen, and Patricia Dewdney. Conducting the Reference Interview: A How-To-Do-It Manual for Librarians. New York: NealSchuman Publishers, In. 241 p.  Dervin, Brenda and Patricia Dewdney. Neutral Questioning: A New Approach to the Reference Interview. RQ (Summer): 506-513. Dewdney, Patricia and Catherine Sheldrick Ross. Flying a Light Aircraft: Reference Service Evaluation from a User’s Viewpoint. RQ 34 (Winter): 217-230.

Conducting the reference interview: a how-to-do-it manual for librarians (2019). Shapes in math, science and nature: squares, triangles and circles (2014)

Conducting the reference interview: a how-to-do-it manual for librarians (2019). Shapes in math, science and nature: squares, triangles and circles (2014). The pleasures of reading: a booklover's alphabet (2014). Communicating professionally: a how-to-do-it manual (2013). Triangles: shapes in math, science and nature (1994).

  • Anazan
CONDUCTING THE REFERENCE INTERVIEW isn't a bad book, but it's basically 280-some pages on how not to be a jerk. There wouldn't be anything inherently wrong about this except the book was quite expensive. I sort of think my graduate school was a little short-sighted in requiring this. I could've learned just as much by reading a journal article.
  • VizoRRR
Absolutely a MUST for current librarians or students in the MLIS program! It is jammed paced with ideas and web sites for all topics and explains what a real reference interview should be like. This book should be at evry reference desk!!!
  • Oghmaghma
Good information and perfect as a text book. May not have bought it if it wasn't used as a text, but it is very informative and useful for any reference librarian.
  • Taun
See my review of "Reference and Information services in the 21th century" since my observation and suggestion for the publisher is the same.
  • Kiutondyl
As I was preparing for paraprofessional librarian job interviews--I don't have formal training as a librarian--I found this book very helpful. It gave me both a general framework and lots of specifics. Anyone, not just librarians, trying to help people find information they need, but don't know how to ask for, would learn from this book. It also teaches some fabulous customer service skills. I felt like I'd taken a thorough crash course in helping people get their needs met.
  • Nilasida
This book is great for any reference librarian. There are detailed suggestions for improving service, with ample research to support the ideas presented. In addition, there are simple and easy practice exercises to try. The text makes for enjoyable reading, which is no easy feat given the nature of the material. A must read for those studying reference or working in a reference situation- whether public, private, corporate, or academic, this book covers countless situations and teaches the reader how to effectively handle those situations. An A+!
  • Llbery
I initially did not want to buy this new edition because of the price. Being student and all that. But just about to graduate with my library tech diploma and needed this book for the course. And it's excellent. Very well written, informative, witty! I can't believe some of the obsurd examples of "how NOT to conduct a reference interview"
You have to buy this book, I actually really enjoyed it.